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Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are not processed on weekends or public holidays.

Shipping Time

Estimated delivery times:

• Domestic: 3–7 business days
• International: 7–20 business days

Delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.

Shipping Costs

Shipping costs are calculated during checkout based on your shipping destination and selected shipping method.

Free shipping may be available on qualifying orders.

Order Tracking

Once your order has shipped, a tracking number will be provided via email.

Customs & Duties

International customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Lost or Delayed Shipments

We are not responsible for delays caused by shipping carriers or customs.

If your package appears lost, please contact customer support for assistance.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

Orders returned due to incorrect addresses may require additional shipping fees for reshipment.